Why Are Pensions Funds Slow to Adopt AI?
Josh Welsh of Benefits and Pensions Monitor reports plan sponsors move slowly on AI despite efficiency promise: Despite all the noise that AI is making in pension and benefits administration, several experts suggest its presence is smaller and more cautious than the hype suggests. According to Sean Liss, investment consultant at HUB International , AI adoption among plan sponsors has been uneven . Yet, while strategy-level use remains thin, record keepers have started applying generative AI to improve member-facing platforms , making benefit sites easier to navigate and investment content more digestible. The goal, from a plan sponsor's pe...